Zenergy Terms and Conditions
Welcome to Zenergy. By accessing and using our website (https://zenergy.com.my/), you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree to these terms, you should not use our website or services.
1. General Information
Zenergy is operated by Shan, a certified aromatherapist, and provides organic essential oils, aromatherapy products, aromatherapy workshop and certified infant massage classes. The use of this website and the purchase of our products and services are subject to the terms outlined below.
2. Products and Services
• All products and services offered on our website are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.
• We strive to provide accurate descriptions of our products, but we do not guarantee that the information on our website is error-free, complete, or up-to-date.
3. Pricing and Payment
• All prices listed on our website are in Malaysian Ringgit (RM) and include applicable taxes.
• We reserve the right to change our prices at any time without prior notice.
• Payments can be made via the payment methods displayed at checkout. By making a purchase, you warrant that you are authorized to use the chosen payment method.
4. Shipping and Delivery
• Shipping fees, delivery timeframes, and areas we ship to are detailed in our Delivery Policy. Please refer to the Delivery Policy for more information on how we handle shipping and delivery.
5. Returns and Refunds
• Our Refund Policy governs the return and refund process for products purchased from Zenergy. By purchasing from us, you agree to the terms of our Refund Policy.
6. Use of Website
• You may use our website for lawful purposes only. You agree not to use the website in any way that may impair its functionality or interfere with other users.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
7. Intellectual Property
• All content, including text, images, logos, and trademarks, on the Zenergy website is owned by or licensed to Zenergy. You may not reproduce, distribute, or exploit any content without our express written permission.
8. Limitation of Liability
• Zenergy, its directors, employees, and affiliates are not liable for any direct, indirect, incidental, or consequential damages that arise from the use of or inability to use our website, products, or services.
• We make no warranties or representations regarding the accuracy or reliability of the website’s content or the performance of our products.
9. Privacy Policy
• We are committed to protecting your privacy and handling your personal information responsibly. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
10. Changes to the Terms and Conditions
• Zenergy reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website following the posting of changes constitutes your acceptance of the revised terms.
11. Governing Law
• These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of Malaysia.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
info@zenergy.com.my
Thank you for visiting Zenergy and for trusting us with your wellness needs.